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Home / News / Capcom News
Introducing IDARO: A Revolution in Team Communications

Introducing IDARO: A Revolution in Team Communications

July 2nd, 2021 Capcom News

As one of the UK’s leading communications specialists for business and industry, we’ve always taken great pride in keeping right on top of the latest innovations.

Now, it’s our great pleasure to announce the official launch of a real game-changer in team communications – IDARO.

For the past two or three decades, wireless communications in the workplace has taken one of two forms. 2-way radio remains the familiar and reliable standard – convenient, user-friendly, ideal for tough industrial environments but can be limited in terms of its operational range.

Mobile, meanwhile, gives firms universal connectivity and, especially in the smartphone era, lets them integrate internal and external comms, voice and data. But mobile devices are not necessarily built to stand up to the rigours of working life, and the way they function – having to scroll through contact lists and option menus – does not always fit with the fast-paced needs of the workplace, especially in emergency situations.

Increasingly, to get the best of both worlds, it is commonplace to see companies deploying two-way radios and mobile phones side-by-side.

But with IDARO, you don’t have to. You get all the functionality you need in a single device.

Simple, flexible, instant

Like all great innovations, the IDARO concept is deceptively simple at heart. It boils down to running push-to-talk devices over cellular networks. All it takes is an app and a SIM card and you have one-touch convenience with universal cellular coverage.

We offer a wide range of devices, from sleek touchscreen handsets you’d be forgiven for mistaking for a conventional smartphone to robust industrial-grade units based on the classic ‘walkie talkie’ design.

From the boardroom to the factory floor, there’s an IDARO device perfect for every purpose, offering the same combination of benefits.

So what can IDARO do for you? We’ve already supplied the IDARO solution to customers across sectors such as transport, facilities management, security and agriculture who have praised the added flexibility and range of options IDARO gives them.

With IDARO, there are no limits to how and where your teams can communicate. Across the largest sites, but equally across multiple sites or offices even as colleagues move around, IDARO provides always-on connectivity so no one ever misses a call or team communication. IDARO is tailor made for flexible modern working.

At the same time, with push-to-talk functionality, IDARO keeps communication simple and instant. No matter how busy you are, no matter how urgent the situation, all it takes is a single touch to connect to colleagues.

Finally, IDARO puts all the communications channels your teams need in a single device. instant group or one-to-one calls, messaging, email, even work ticket allocation and GPS location tracking or man down – all of these and more are readily available with a simple touch or swipe.

These are just some of the reasons why IDARO represents team communications reimagined. Get in touch with our team of experts to find the ideal solution for you – call us on 023 8042 8428.

Motorola Capacity Plus System for South Western Railway

Motorola Capacity Plus System for South Western Railway

May 7th, 2021 Capcom News

We’ve had a busy week! Our engineers visited South Western Railway Feltham Traincare Depot to install a Motorola Capacity Plus radio system with TRBOnet Plus giving full GPS tracking, lone worker, man down functions to enhance staff safety. The DP4801e radios also display fire alarm messages and have telemetry function to remotely activate gates.

Swanage Bay View Holiday Park

Swanage Bay View Holiday Park

May 4th, 2021 Capcom News

Hayley Russell & Rob Clarke were out and about today, visiting Swanage Bay View Holiday Park with Aria Resorts, carrying out coverage checks for a new digital radio system. What a view for a site survey! We’re looking forward to seeing all of the other beautiful locations within the group!

Capcom opens the Norman Miller Innovation Suite

Capcom opens the Norman Miller Innovation Suite

June 19th, 2020 Capcom News

Capcom are happy to have a visit from James Miller to officially open the Norman Miller Innovation Suite.

Another day of Capcom proudly supporting the NHS

Another day of Capcom proudly supporting the NHS

May 22nd, 2020 Capcom News

Another day of Capcom proudly supporting the NHS.

Thanks to engineer Christopher Ryves for showing the new guy the ropes, literally and welcome Rob Clarke the newest member of the Capcom Team.

Another satisfied customer…

Another satisfied customer…

April 12th, 2020 Capcom News

Another satisfied customer & more hard work from the Capcom team, providing more radios to the NHS.

For any questions or queries about how capcom can help you, please contact:
support@capcom.co.uk
sales@capcom.co.uk

Or leave us a message on 02380 428 428 and one of our team will get back to you as soon as possible.

Capcom – supporting the country’s ports

Capcom – supporting the country’s ports

March 22nd, 2020 Capcom News

Capcom are proud to be supporting the country’s ports to help the supply of essential goods.

So here is a nice picture of Queen Mary 2 taken by one of our engineers while he was on site improving customer communications.

For any questions or queries on how Capcom can help you, please contact:
support@capcom.co.uk
sales@capcom.co.uk

Or leave us a message on 02380 428 428 and one of our team will get back to you as soon as possible.

Is it BER? – Beyond Even Richard

Is it BER? – Beyond Even Richard

November 20th, 2018 Capcom News

We like a challenge at Capcom and can fix most things, within reason, but sometimes Richard, our Senior Engineer, is beaten and it’s declared Beyond Even Richard!

Perhaps a good time to consider investing in a carry case and remote speaker/mic to keep its replacement safe.

Capcom Celebrates its Appointment as a Motorola Solutions Gold Partner

Capcom Celebrates its Appointment as a Motorola Solutions Gold Partner

August 3rd, 2016 Capcom News

Capcom is pleased to announce that it has been appointed as a Motorola Solutions Gold Partner, in recognition of its unrivalled technical capabilities and exemplary standards of operation. Capcom joins Motorola’s global network of highly qualified channel partners who “intimately understand Motorola’s products and services, deliver deep technical expertise, and can serve the complex needs of a wide range of industries.”

Capcom and Motorola Solutions have enjoyed a long and well-established working relationship, delivering radio communications systems solutions to a wide range of customers in many sectors.
With a successful track record of over 20 years, providing bespoke, radio-based communications to blue chip organisations both in the UK and overseas, Capcom provides an extensive selection of tailored Motorola digital and analogue radio solutions – with options including handsets, fixed base and repeater radios, intercoms and ATEX approved intrinsically safe radios for use in hazardous environments.

Capcom is proud of its long and successful collaboration with Motorola Solutions and looks forward to extending its services into new and challenging market sectors. (Link to Motorola products page)

Get in touch with us today to discuss your radio communications needs on 023 8042 8428 or email us at sales@capcom.co.uk

Capcom appointed as the UK dealer for Discover Systems and JTECH radio paging systems to improve restaurant profitability and customer experience.

Capcom appointed as the UK dealer for Discover Systems and JTECH radio paging systems to improve restaurant profitability and customer experience.

February 11th, 2016 Capcom News

Capcom, the radio communications expert, is pleased to announce that it has been appointed as the UK dealer for Discover Systems and JTECH queue management and server management restaurant paging systems. The appointment comes at a time when there are a record number of new restaurants opening in the UK. With customer demand for high levels of quality and service key to the success of any business, radio paging systems can give you a vital competitive edge.

Kevin Abraham, Capcom Sales & Finance Director said “With access to Discover Systems and JTECH targeted paging technology, Capcom is in a unique position to meet queue management requirements for both customers and staff.”

Managing customer flow is one of the biggest challenges for any restaurant. The Discover Systems and JTECH guest paging systems are the simple, efficient, affordable and cost effective answer to increasing restaurant revenues. No more visible queues for tables or meals, no impatient customers, no congestion at reception, simply hand a Discover Systems or JTECH guest pager to your waiting customers and they are free to relax in the bar or wander nearby without losing their place in line. The guest paging system attracts your guests’ attention when their table is ready with a discreet flash, beep or vibration, without disturbing others.
Serving meals to diners in a timely fashion is a constant issue in busy restaurant kitchens. The Discover Systems Multi Call and the JTECH Server Paging systems are superior service solutions to help you run a smoother, more efficient and more responsive restaurant. Putting your kitchen in direct contact with your waiting staff means no more dishes waiting to be served – and no more frustrated customers kept waiting for their food. It allows your servers’ attention to be focused exactly where it should be – on your guests. By silently alerting the appropriate server as soon as meals are ready, it creates a quicker and more responsive service that contributes directly to a better customer experience.

The Discover Systems Silent Ordering pager is aimed at those situations where customers have to place orders and then collect food or goods once they’ve been prepared. It allows you to alert your customers once their order is ready, in an efficient, discreet and professional way via the Silent Ordering paging disc. This allows customers to continue shopping or relax at their table while their order is readied and then collect it in a timely fashion, preventing confusion, frustration, congestion or spoiled food. Acting in concert, the Discover Systems and JTECH paging systems allow Capcom to offer tailored solutions to ease bottlenecks and improve efficiency in a whole range of business situations and scenarios, improving our customers’ competitiveness and profitability in increasingly challenging markets.

About Discover Systems
Based in Denmark, Discover Systems A/S has designed and developed the disc based Silent Ordering system and is also the EMEA distributor for JTECH radio paging systems through both direct and indirect distribution channels.

Capcom extends radio communications expertise to First Call customers.

Capcom extends radio communications expertise to First Call customers.

December 18th, 2015 Capcom News

Capcom has taken over responsibility for the radio communications and paging products previously supplied by First Call, including service and support of the existing units and customer base. It’s a step that not only ensures service continuity to First Call’s established users, maintaining the provision of excellent local knowledge and advice, but gives them access to Capcom’s considerable expertise and experience when it comes to sophisticated, radio-based communications solutions.

With a client base that includes retail outlets, restaurants, manufacturing, schools and education, shipping, transport and many more, Capcom is now able to offer additional, simplified and more cost effective systems to augment their existing services, all backed up with 24/7 support and unrivalled experience when it comes to specifying the right product at the right price.

Products available include Icom, Motorola, Hytera, Entel, Yaesu, Tait, Simrad – Marine radios, Shakespeare Marine Antenna, Panorama Antenna, Scope Paging Systems, Savox – specialist breathing apparatus with inbuilt radio interface, and Jaybeam Antenna all available for sale, lease or rental and on 1, 3 or 5 year support contracts. For more information on Capcom Technical Support – click to Support page.

 

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Latest News

  • Introducing IDARO: A Revolution in Team Communications
  • Motorola Capacity Plus System for South Western Railway
  • Swanage Bay View Holiday Park
  • Capcom opens the Norman Miller Innovation Suite
  • Another day of Capcom proudly supporting the NHS

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