Providing radio comms solutions for ship-based applications has its own unique challenges with the coverage issues associated with a ships metal hull and the fact that the sector is a global business with ships constantly moving around the world to tight schedules. Guaranteed 24/7 radio communications systems are vital to the effective operation of the ship – from managing the command structure, bridge control, the engine room and health and safety requirements of working in hazardous areas, to staff communications, restaurant paging and creche management. With these multiple and diverse demands a cruise ship’s paging systems have to be reliable, rugged and simple to use but with sophisticated capabilities, high capacity and seamlessly integrated to provide a positive experience for staff and customers.
The critical factors in successfully achieving this goal are selecting the right equipment, professional installation and providing global 24/7 support.
Capcom has a unique track record in the Cruise Line sector, having successfully supplied radio communications solutions for more than 20 years to Cruise Line customers. Our approach is to first understand the specific requirements of any on-board radio communications system by carrying out a detailed site survey of the ship, wherever it is based at the time. We then produce a comprehensive report and make costed recommendations for system and product selection, integration with existing systems, installation and ongoing support and contingency planning. Capcom provides a unique level of 24/7 support to the ship-based team, trouble-shooting issues, providing solutions analysis, servicing and repair on the move.