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Home / Technical Support / Benefits of buying into a Capcom Support Contract

Benefits of buying into a Capcom Support Contract

  • Modern, fully equipped Technical Support Centre in-house.
  • Highly experienced, manufacturer-trained engineers all accredited with CSCS cards.
  • Standard support contracts include all parts and labour.
  • Contracts have specified on-site response times – tailored to customers’ needs.
  • Contract customers are given priority over ad hoc repairs.
  • In-house facilities to carry out warranty repairs – saving customers’ system down-time and minimising costs.
  • If on-site repair is not possible, we will provide loan equipment until we can return the repaired equipment to our customer.
  • Repaired on-site equipment has an annual inspection as part of the customer’s Support and Maintenance Contract.
  • Full historical record of visits and repairs for auditing purposes.
  • After-care support for all products.

Support Services

  • Technical Support
  • Capcom Benefits
  • Support & Maintenance

Contact Capcom

14 The New Forest Centre
Rushington Business Park, Totton
Southampton, Hampshire
SO40 9LA, UK
023 8042 8428
sales@capcom.co.uk

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